Munich, 26.02.2025 – We are proud to announce our EUR 2.8 million funding round led by LEA Partners, with participation from 468 Capital and Rockstart. This latest round brings Bliro’s total funding to €3.3 million.
The new funding will be used to accelerate product development and scale Go To Market.
Conversation Intelligence is Transforming Customer-Facing Workflows in the Age of AI
Sales and customer success teams serve as the frontline of any B2B company, interacting with both potential and existing customers. To support these teams and capture critical business insights, organizations invest heavily in CRM systems like Salesforce. Yet, manual data entry remains a significant burden, and internal knowledge sharing is often limited.
The Role of Conversation Intelligence
Imagine an AI assistant present in every customer interaction—automatically extracting and organizing key insights to benefit the entire company. This is the promise of Conversation Intelligence. By capturing crucial information from every conversation, businesses can scale best practices, enhance collaboration, and drive efficiency across teams.
The Need for Compliance
To fully unlock the potential of Conversation Intelligence, compliance is essential. The platform must be designed to process minimal personal data, ensuring user and customer privacy while aligning with strict regulations like the GDPR or the EU AI Act.
Universal Applicability
For Conversation Intelligence to be truly effective, it must work seamlessly in any setting—whether in-person, on the phone, or in virtual meetings. Partial records or incomplete insights won’t suffice.
Introducing Bliro: The Future of Conversation Intelligence
Bliro captures and analyses customer interactions with real-time transcription and AI-powered analysis—all in a GDPR-compliant manner. Unlike traditional solutions, Bliro transcribes conversations across devices, making it compatible with all online meeting tools (without requiring a visible bot), softphone solutions, and even face-to-face interactions at trade shows or in the factory hall.
Efficiency and Performance—On Autopilot
Automated Workflows: By eliminating manual, administrative tasks, Bliro saves 8-10 hours per week. This includes automatically updating CRM systems, creating AI meeting notes, and drafting follow-up emails.
AI Coaching for Better Teams: Bliro identifies best practices from thousands of customer interactions and learns from your company’s internal documentation. Sales coaching shifts to a neutral, data-driven AI approach, enabling continuous performance improvement.
Strategic Information at Scale: Bliro automatically captures critical insights such as why deals are lost to specific competitors, which product feedback resonates most with customers, and how to refine pitches. These insights empower leadership to make data-informed decisions.
How it works
Bliro transcribes your conversations compliantly in real time, no matter where they happen: across all online meeting tools and onsite. All of this works directly via the microphone of your device - no awkward bots join your meetings.
Based on these transcripts Bliro writes meetings notes, extract action items and shares them with your team. All notes are fully customizable to different meeting types via Bliro's template builder. All transcripts and notes are available to you in your personal conversational knowledge base.
Based on all of this data, Bliro automates your follow-up tasks, such as drafting emails or filling out your CRM system down to single fields.
Bliro is built with customizability at its core: Its AI can be customized to learn from your internal best practices to coach sales teams or find hidden insights across thousands of customer conversations - it is totally up to you.
Backed by Leading European Investors
We are grateful to be supported by leading European investors. LEA Partners, 468 Capital and existing investor Rockstart invest 2.8M EUR into Bliro to fuel our growth.
We are even more proud, that over the past 1.5 years, we have collaborated with hundreds of companies and thousands of users—including European scale-ups and technology leaders such as Immoscout24, Zenjob or Telefónica Germany who are all using Bliro to put efficiency and performance in their customer facing teams on Autopilot. If you’re looking to do the same, reach out to us.
Martin & Maurice
Co-Founders, Bliro
